Retail Solutions

Our Products

Environmental Requirements

Retail environments may experience temperature fluctuations due to internal and external factors (such as direct sunlight, air conditioning, etc.). Therefore, the equipment must operate stably across a wide temperature range, sometimes even supporting extreme highs and lows. Retail settings can have high humidity, moisture, or abundant dust. Typically, equipment needs to meet certain dust resistance ratings (such as IP5X/IP6X) and waterproof protection (IPX4 or above) to prevent environmental contaminants from affecting operation. Since retail equipment may frequently encounter accidental impacts or vibrations from installation, industrial computers and touch screens should be designed with robust anti-vibration and impact resistance to ensure long-term stability. In retail environments, the simultaneous operation of various electronic devices like wireless signals, Bluetooth devices, and Wi-Fi routers can cause electromagnetic interference. Therefore, equipment must incorporate effective EMI protection to avoid unstable signals or operational anomalies. Beyond the aforementioned factors, certain retail applications (such as outdoor self-service kiosks) may face challenges like dust, sand, temperature differences, or even rain. Consequently, designs often include fully enclosed, corrosion-resistant measures.

Operational Stringency

  • 24/7 Continuous Operation: Retail systems often require uninterrupted operation. Industrial computers and touch screens must be capable of continuous long-term operation and maintain high performance even under prolonged heavy loads.

  • High-Frequency Interactions and Rapid Response: In retail environments, user interactions occur frequently. Touch screens must exhibit high sensitivity and rapid response, and both hardware and software designs should accommodate scenarios like multi-touch and rapid successive inputs.

  • Durability and Long-Term Stability: As retail operations may run continuously for extended periods, the hardware must be highly durable. This involves using industrial-grade components, optimized thermal design, and meeting specific Mean Time Between Failures (MTBF) standards to ensure reliable long-term operation.

  • Security and Tamper-Resistant Design: In retail settings, equipment is susceptible to malicious damage or unauthorized use. Therefore, designs should reinforce the chassis, include internal locking mechanisms, and integrate software-based tamper-proof and authentication measures to enhance overall security.

  • Ease of Maintenance and Quick Troubleshooting: Frequent usage and prolonged operation can lead to various minor issues. Thus, equipment design should consider modularity, ease of disassembly, and hot-swappable features to facilitate on-site repairs and parts replacement quickly, thereby minimizing downtime.

Safety and Standards

  • Safety Certifications: CE, FCC

Our Advantages

Waterproof and Dustproof (IP69K / IP67 / IP65)

Designed for high-humidity environments such as food processing, beverage sorting stations, bottling, and packaging, ensuring durability under high-pressure cleaning.

Rich I/O Ports Design

Flexible customization for USB and COM port, color, logo, camera, card reader, fingerprint, PoE power supply.

Optical Bonding Technology

Uses optically transparent resin to fill the air gap between the LCD and protective glass layer, enhancing contrast, color quality, and viewing angles.

Application

Self-Service Kiosks

Point-of-Sale (POS) Systems

Digital Signage and Interactive Displays

Inventory Management and Monitoring Systems

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